Manufacturing
- Daily production report compilation
- Quality inspection record organization
- Equipment inspection reminders
- Procurement price comparisons
- Questions and answers about operating procedures
- ……
01FDE Services
The service includes these four steps
An engineer who knows how to use AI joins your company and follows these four steps to use AI to improve business efficiency. Each step delivers a tangible outcome.
- Step 1Efficiency Assessment
Review your business operations and identify the tasks that take the most time and are most prone to errors.
DeliverablesAn efficiency improvement checklist - Step 2Pilot Plan
Choose the most worthwhile item from the checklist and agree on what success looks like.
DeliverablesA pilot plan and target outcomes - Step 3Development and Launch
Build an AI tool, integrate it with the systems you already use, and refine it as you put it to work.
DeliverablesReady-to-use AI tools - Step 4Training and Handover
Train your team to use it and provide operating instructions and maintenance procedures.
DeliverablesTraining and documentation
02Applicable Industries
AI can boost efficiency across these industries
In each industry, the following tasks can be handed off to AI first.
Retail and e-commerce
- Product copywriting
- Social media content
- Marketing and promotion
- Customer service replies
- ……
Education and training
- Course material organization
- Courseware and teaching material creation
- Learner support
- Follow-up on enrollment inquiries
- Teaching data analysis
- ……
Restaurant chains
- Store inspection reports
- New employee training
- Customer review analysis
- Menu and promotional copy
- ……
International trade
- Inquiry responses
- Multilingual product materials
- Document organization and verification
- Customer follow-up reminders
- ……
Enterprise services
- Initial proposal draft
- Contract terms organization
- Meeting minutes
- Bid document organization
- Internal knowledge base
- ……
Culture and media
- Topic planning
- Script writing
- Adaptation for multiple platforms
- Promotional materials
- ……
Real estate and home furnishings
- Project document archiving
- Quotation organization
- Customer inquiry responses
- Construction daily reports
- Marketing materials
- ……
Don't see your industry?Repetitive work is much the same across most businesses. Tell us what takes up the most time in your day.
Let's talk about my industry03What we can do
What kinds of tasks can we help with?
Twelve common categories, organized by business function.
Workflow Automation
Let software handle repetitive data entry, routing, and approval reminders, while people handle only the exceptions.
Knowledge Base Q&A
Turn policies, product information, and operating manuals into an assistant you can ask questions directly, with answers linked to their original sources.
Employee AI training
Teach employees how to use AI for everyday tasks specific to their roles, so they can put it to work as soon as they return to their desks.
Content production
Let AI produce first drafts and multiple versions of social media copy, promotional materials, and product descriptions.
Marketing and customer acquisition
Connect content publishing across platforms, lead collection and organization, and follow-up reminders into one workflow.
Customer service and after-sales support
Suggest replies, categorize and summarize support tickets, and answer common questions automatically, escalating difficult issues to a human.
Sales management
Summarize key points from calls, remind staff to follow up with customers, and turn effective practices into team SOPs.
Data analysis
Generate business reports automatically, standardize metric definitions, and ask questions about your data directly in Chinese.
Finance and legal
Enter and verify invoice and receipt data, extract contract clauses, and review reimbursement documents, leaving uncertain cases to people.
HR and recruitment
Clarify job requirements, summarize key resume details, schedule interviews, and prepare onboarding materials.
Office administration
Let AI draft meeting minutes, weekly reports, emails, and announcements, ready to send after a few human edits.
System integration
Integrate AI into your existing ERP, CRM, and office software while keeping permissions and costs under control.
04Results and safeguards
How are results measured, and how are risks controlled?
How are results measured?
- 1Record the baseline before starting
How long does this task take now, how many people do it, and how often do errors occur?
- 2Compare the same task again after completion
Compare the time spent and number of errors before and after, side by side.
- 3Targets are written into the proposal
What counts as success is clearly defined before the pilot begins.
Partnership safeguards
- Data security
On-premises deployment is available, so data stays within the company; sample data is de-identified before use.
- Start small, then scale
See results with one task first, then decide whether to expand the investment.
- Do what we say
We only commit to what we can deliver; unverified features don’t count as deliverables.
05Frequently Asked Questions
Frequently asked questions about our services
How are fees calculated?
First, we clarify your needs and assess the scope, then provide a cost and timeline. We generally recommend starting with a small-scale pilot.
How soon can we see results?
It depends on the task you choose and the state of your data and systems. During the assessment, we’ll clarify the pilot timeline and how results will be measured.
Is our data secure?
On-premises deployment is available to keep data within your company. Sample data is de-identified first, and we agree on who can access what and how long data is retained before getting started.
What do we need to provide?
A colleague who knows the business, a real-world workflow, and de-identified sample materials.
Do we need to replace our current systems?
No. We prioritize integrating with your existing systems. Whether any changes are needed depends on your interfaces and data.
How is this different from buying off-the-shelf AI software?
Off-the-shelf software offers general-purpose features. A Forward Deployed Engineer builds around your workflows, integrates with the systems you already use, and trains your team to use the solution.