Training session notes. Topics included “communication,” “mindset,” “building systems,” “the learning process,” and “writing frameworks.”
I. Communication: Focus on the receiver
Exercise: Place a mirror on the table and ask someone to write alowercase letter b。
Many people do write a b while looking in the mirror, butthe other person sees a d reflected in the mirror。
Effective communication isn’t about what you say, but what the other person receives.
II. Mindset: Adjust first, then find the right thing to do
Adjust your mindset first, then find the right thing to do. Don’t reverse the order.
III. Understanding memory and focus through games
Game 1: Remembering names
How to play: Everyone thinks of a new name. During introductions, say: “I’m the person to the left of xx, who’s to the left of xx, who’s to the left of [name].”
Summary: When encountering new things, memory capacity follows the 7±2 principle (i.e., being able to remember 5–9 items at a time).
Game 2: Draw a circle with one hand and a square with the other
Summary：
- Trying to do two things at once means doing neither well
- Focus on what matters now: Complete what you can control in the present (focus)
IV. If it can be communicated in writing, don’t just pass it on by word of mouth
Only when something is put into writing can it become a system.
V. Six capabilities of a good system
| Capabilities | Meaning |
|---|---|
| Communicates well | Speaks and writes well, and is empathetic |
| Gets things done | Follows processes and frameworks |
| Solves problems | Identifies the real problem and finds the key point |
| Develops people | Teaches, supports, and mentors; manages work and develops people |
| Thinks well | Asks questions and summarizes |
| Makes plans | Work plans and personal career planning |
VI. The learning process (4 steps)
看过 → 看懂 → 看透 → 行动 → 成功Each step involves a transformation from “input” to “output”; none can be skipped.
VII. The keys to writing
The six basic elements
Time, place, people, cause, process, and result.
Goal-oriented
- What are the goals?
- What capabilities are needed?
The FABER framework
| Letter | Meaning |
|---|---|
| Feature | Feature — functional attributes |
| Advantage | Differentiation — what advantages does it offer? |
| Benefit | Benefits — pain points, highlights, and focal points |
| Evidence | Evidence — what evidence is there? |
| Reason | Reason — why it’s more worthwhile now than later |
VIII. Assignment: Self-introduction
I’m Yaki.
In my personal life, I’m a fairly uncomplicated person. Little things easily make me happy, and I pay attention to details.
At work, I’m goal-oriented. I understand the team’s capabilities, identify each member’s strengths and weaknesses, and lead the team to grow together and achieve its goals.
If anything feels uncomfortable at work, I can communicate promptly to identify and resolve the cause, pay attention to team members’ emotions, and consider things from their perspective.
I can create room for team members to advance, coach them more effectively, and help them play their part and create value.
We all move from small wins to greater success—cherish every small win and distill it into your personal introduction.